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On 4th December 2017 we carried out an Enter and View visit at Landford General Practice. Our trained volunteers and staff members visited the practice to observe and collect information from patients and staff -
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On 30th November our trained team of volunteers and staff carried out an enter and view visit to Mendip Vale surgery in Congresbury -
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On 20th June 2017 a team of trained and authorised enter and view volunteers and staff visited Silvertrees Care Home. -
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On 16th May 2017 we carried out an enter and view at Cherrywood House. Our team of trained volunteers and staff entered to get information and feedback from as many people as possible. -
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On the 8th February 2017 a team of trained staff and volunteers carried out an enter and view at Yatton Hall. This was to collect as much information possible on the service and make recommendations to help improve the service. -
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On 7th December we sent a team of authorised representatives to carry out an enter and view at Weston Hospital. -
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On 6th December a team of trained volunteers and staff represented Healthwatch North Somerset by carrying out an enter and view at Tilsey House. This was to gather as much information as possible and report their findings -
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Healthwatch North Somerset has the power to enter and view any NHS health or social care service. A team of trained volunteers and staff entered and viewed Lyndhurst Park on 4th October 2016. -
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Healthwatch North Somerset is allowed to enter and view any health or social care service in its area. On 20th September our authorised team carried out a view of Westgate Residential Home. -
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On 2nd August 2016 we carried out an enter and view at Dewdown House. This was aimed at collecting as much information possible from everyone present and then making our own recommendations as to how the service could improve -
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On 12th July we sent a team of authorised volunteers and staff to carry out an enter and view at Ambleside Nursing Home. This was aimed at gathering as much information as we could from staff, residents and their families -
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On 26th April 2016 we carried out an enter and view on Rosamar Care Home with the aim of collecting as much information from staff, residents and volunteers as well as our own observations of the building and their procedures -
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On 26th January 2016 we sent a team of authorised volunteers and staff to carry out an enter and view at Manor Park. -
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On 28th January a team of authorised volunteers and staff represented Healthwatch North Somerset by conducting an enter and view at Haven Lodge, where they spoke to both staff and residents to get as much information about the service as possible -
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On 19th January we sent a team of trained volunteers and staff to carry out an enter and view at Earlfield Lodge. We spoke to staff, residents and families to gather as much information as possible, -
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We carried out an enter and view at Weston hospital over two dates - 22nd October and 25th November to try and gather as much information as possible from both staff and the general public. -
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On 18th January 2018 our team of trained enter and view staff visited Longton Grove. We have now published our report which details all our findings, information gathered and recommendations for improvements to the service. -
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Our Annual General Meeting was held on Tuesday 10th September 2013 -
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Our Annual General Meeting was held on Wednesday 1st October 2014 at Nailsea Methodist Church -
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Our Annual General Meeting was held on Tuesday 13th October 2015 at Hans Price Building in Weston-super-Mare -
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We held our 2016 AGM on Tuesday 11th October at Hans Price Building, Weston-super-Mare -
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We held our 2017 AGM on Tuesday 10th October at Weston College -
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We held our 2018 AGM on 9th October at Nailsea Methodist Church. -
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We held our Annual General Meeting on October 24th at The Old Vintage Church in Weston-super-Mare. -
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Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
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Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
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We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
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We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
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We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies.
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Healthwatch North Somerset’s statutory duty and function, which is laid out in The Health and Social Care Act 2012, is to provide a voice for people who use health and adult social care services. -
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Healthwatch North Somerset assisted in leading a workshop at the Dementia Challenge Conference at the Winter Gardens on 3rd November 2014 entitled Valuing Your Voice – Improving Local Services. -
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One of the key issues that people in North Somerset discuss with Healthwatch North Somerset is difficulties experienced accessing NHS dental services, in particular in areas outside of Weston-super-Mare. -
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Diabetes is a complex condition. It is a chronic metabolic disorder which increases the risk of damage to the eyes, kidneys, nerves, heart and blood vessels. -
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This report summarises the feedback received by North Somerset residents regarding the Electronic Prescription Service EPS. -
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This is the executive summary of a report that contains the findings of an engagement project carried out by Local Healthwatch in Bristol, North Somerset and South Gloucestershire (BNSSG) during April and May 2019. -
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Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis. -
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We know from extensive public feedback that for local people their most important and valued health and social care service is the primary care service provided by GPs. -
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With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives. -
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Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
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The hospital discharge process has become a topic that requires attention in North Somerset, and across the country. -
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To contribute to the special enquiry, Healthwatch North Somerset chose to seek the views of service users at a local drop in centre for the homeless and vulnerably housed. -
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Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
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Healthwatch North Somerset collects information from the public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
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Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs. -
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Personalisation is relatively new, is not fully understood and is of interest to the public. It is a social care approach in which every person who receives support, whether provided by statutory services or self-funded, has choice and control.