GP Services in North Somerset - Report

Report - 24 June 2014

Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis.

Feedback indicates that GP services is the highest priority and is the most important issue for members of the public in North Somerset.

Healthwatch North Somerset intelligence suggests that there are significant differences between GP practices in terms of opening times, how appointments can be booked, services offered at the practice and the general satisfaction of their patients with the service.

Healthwatch North Somerset has also identified there is a lack of awareness around the relatively new 111 service, its functions and purpose, coupled with some expressions of dissatisfaction around the service provided and confusion about it.  

The public meeting aimed to clarify some of these issues and also served as a means of Healthwatch North Somerset gathering further intelligence around primary care issues. 

Downloads

To read the full meeting report you can download it below. If you require it in a format different to the PDF please email us

June 2014 - GP services in North Somerset
Download (PDF 424 KB)

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