News and reports

From sharing your stories of shielding and isolating, to raising the issue of dual diagnosis, take a look at what we've been up to during 2020 and 2021.

In October 2019, Heathwatch South North Somerset became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report.

75% of parents and young people told us they have concerns about their mental health and service provision. We heard that people had to "fight" for support and that services were "swamped, meaning no help was available."

When you share your views with us, we ask for demographic information such as your gender, sexual orientation, age, and ethnicity. Here's why we collect this information, and what we use it for.

Safe Haven, a place for people in acute emotional distress, switched to providing remote support to people in distress during the COVID-19 pandemic. In March 2021, it opened its doors and was able to provide face-to-face support for those in need.

People with learning disabilities are still at risk of dying unnecessarily and receive poorer care – 10 years on from the abuse suffered at Winterbourne View.

Pharmacies offer a wealth of health and care services and popping in for advice might prevent the need to call 111 or visit your GP

Safe Haven Crisis Centre has opened its doors to provide a safe space for up to 12 people suffering severe emotional distress every evening. Healthwatch played a part to make the service as welcoming and appealing as possible.

Shortages of staff at Weston Hospital could mean patients do not get the right care or treatment, a new report has found.

Healthwatch North Somerset is delighted that our work with Bristol Health Partners on how easy it was for people to get help from bladder and bowel services during Covid-19 has been included in a national research portfolio.

This Dementia Action Week 2021 (17 – 23 May), Portishead Dementia Friendly Communities are running a range of sessions for anyone who is interested in finding out more about dementia and the help available.

Unpaid carers told us about the support and services they would like to see included in North Somerset Council's Carers Strategy 2021 - 2024. This report was co-produced with North Somerset Parent Carers Working Together and the Alzheimer's Society.