How your feedback has made a difference: April - June 2021

Report - 10 August 2021

Between the beginning of April and the end of June 2021, we received 103 pieces of feedback on a wide range of health and social care issues, including primary care services (e.g. GPs) and secondary care services (e.g. hospital services, CAMHs)

Sharing your feedback with us helps us let health and social care service providers, local commissioners with national bodies such as the Care Quality Commission, NHS England, and Healthwatch England, know how services are working in the North Somerset area.

Of the 103 pieces of feedback we received this quarter, 33 were positive, 63 were negative, and 2 were mixed.

The topics we received the most feedback on were GPs (38 pieces of feedback) and pharmacy services (11 pieces of feedback).

We also received feedback on:

  • dentistry
  • midwife services
  • breast screening services
  • hospitals
  • orthopaedic services
  • knee clinics
  • MRI scans
  • maternity services
  • A&E
  • cancer care
  • community mental health care
  • IAPT (Improving Access to Psychological Therapies)
  • specialist mental health support
  • CAMHs (Child and Adolescent Mental Health services)
  • adult social care
  • GP surgery vaccination
  • mass vaccination sites

If you want to make a difference to health and social care services in your area, please click the pink 'Talk to us' button below and share your views and experience with us. Your feedback will help improve health and social care services for everyone in the North Somerset area.

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