Have your say: Pharmacy First

Have you used the Pharmacy First service? Were you seen quickly? Was the pharmacy able to help you with your health concern? Please complete our short survey.
Cartoon-style graphic of a customer purchasing medicine from the pharmacy.

Pharmacy First is a service that has been designed to free up GP appointments for patients who need them most and will give people quicker and more convenient access to safe and high quality healthcare.

A key part of Pharmacy First is that community pharmacists can now supply prescription only medicines, including antibiotics and antivirals, to treat 7 common health conditions such as earache, sore throat, and urinary tract infections. The aim is to address health issues before they get worse and without the need to visit a GP.

If you've used Pharmacy First in North Somerset, please tell us about your experience.

Complete our survey 

Your answers are recorded anonymously so you won't be identifiable, but responses will be included in a public report. Our goal is to highlight to local healthcare leaders where improvements are most needed, and make recommendations for better care.

This survey will take about 10 minutes to complete. Some questions leave room for comments so you can tell us more about your answer. Please complete this survey by midday on Saturday 1st March 2025.

If you are interested in taking part in a on-to-one conversation with the Healthwatch team concerning your experience, please leave your contact details at the end of the survey.

If you would like the survey in a different format or another language, or have any other communication needs please email contact@healthwatchnorthsomerset.co.uk

What can Pharmacy First treat? 

Your local pharmacy can now supply prescription-only treatment, if they believe you need it, for the following conditions: 

Acute otitis media (middle ear infection)
Impetigo
Infected insect bites
Shingles
Sinusitis
Sore throat
Uncomplicated urinary tract infections