Are people experiencing problems accessing social care support?
By Healthwatch England National Director Imelda Redmond on 26/01/17
Concerns raised by the public indicate services need better information to ensure timely support to those in need.
Concerns raised by the public indicate services need better information to ensure timely support to those in need.
Social care has become one of the top issues that people tell their local Healthwatch about.
We hear positive stories from people who are have been given vital help to regain or maintain their independence. However, local Healthwatch have also been told about the difficulty some people experience in accessing support in the first place.
Following concerns raised by the public about people waiting up to a year for a social care assessment; we have been working with Healthwatch in 18 localities to examine the issue further.