When you’re injured or unwell, choosing the right care, first time can save you time and effort, as well as helping us to make the best use of NHS resources.
Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals.
Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs.
With the first of the 44 local sustainability and transformation plans set to be published this week, Jane Mordue, interim chair of Healthwatch England, looks at the importance of involving patients and the public in the big decisions ahead
Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs.
Healthwatch North Somerset has the power to enter and view any NHS health or social care service. A team of trained volunteers and staff entered and viewed Lyndhurst Park on 4th October 2016.
Healthwatch North Somerset is allowed to enter and view any health or social care service in its area. On 20th September our authorised team carried out a view of Westgate Residential Home.
Mental health, police and emergency services in Avon and Somerset have joined forces to ensure that those with mental health problems get the care they need in Bristol, North Somerset, South Gloucestershire, Somerset and Bath and North East Somerset
‘The future will see far more care delivered locally’; this statement from the NHS five year forward view reaffirmed ambitions to move more care into community settings.