News and reports

The state of care in NHS acute hospitals 2014 to 2016 presents findings from the Care Quality Commission (CQC) programme of NHS acute comprehensive inspections.

On the 8th February 2017 a team of trained staff and volunteers carried out an enter and view at Yatton Hall. This was to collect as much information possible on the service and make recommendations to help improve the service.

Healthwatch North Somerset collects information from the public about their experiences of local health and social care services.

We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies.

On 7th December we sent a team of authorised representatives to carry out an enter and view at Weston Hospital.

On 6th December a team of trained volunteers and staff represented Healthwatch North Somerset by carrying out an enter and view at Tilsey House. This was to gather as much information as possible and report their findings

We carried out an enter and view at Weston hospital over two dates - 22nd October and 25th November to try and gather as much information as possible from both staff and the general public.

North Somerset’s population in 2015 was 209,944 and described by DEFRA as ‘urban with significant rural populations’.

Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals.

We held our 2016 AGM on Tuesday 11th October at Hans Price Building, Weston-super-Mare

Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs.

Healthwatch North Somerset has the power to enter and view any NHS health or social care service. A team of trained volunteers and staff entered and viewed Lyndhurst Park on 4th October 2016.