Mental health triage service

News - 7 September 2016

Mental health, police and emergency services in Avon and Somerset have joined forces to ensure that those with mental health problems get the care they need in Bristol, North Somerset, South Gloucestershire, Somerset and Bath and North East Somerset
Man and two women sitting round a table talking

On 5 September, Avon and Somerset Police and Avon and Somerset Police and Crime Commissioner, in partnership with NHS North Somerset, South Gloucestershire, Bristol and Bath and North East Somerset Clinical Commissioning Groups (CCGs), Avon and Wiltshire Mental Health Partnership NHS Trust and Avon Fire and Rescue Service, will launch a mental health triage service operating at Avon and Somerset Police Headquarters in Portishead.

The service, called the Control Room Triage, is a tri-service initiative bringing together local police forces, fire brigades and the local NHS. It will place experienced mental health professionals into the police communications centre to offer real time advice and guidance to support police and fire service officers who have to respond to incidents relating to mental ill-health. The new service will link in with mental health colleagues working in services across Bristol, North Somerset, South Gloucestershire, Somerset and Bath and North East Somerset.

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