British Sign Language Service

News - 30 November 2015

British Sign Language (BSL) users are now able to get in touch with NHS England’s Customer Contact Centre using a video call supported by a BSL interpreter.
Graphic showing a hearing aid in an ear

The new BSL service, operated by InterpreterNow, is available whenever the Contact Centre is open.

The service can be accessed using a PC or laptop equipped with a webcam. A free app is also available for smartphone and tablet users.

This technology will enable BSL users to communicate directly and independently without having to rely on friends or family members.

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