News and reports

GPs, hospital services, and NHS dentistry were the three topics we heard most about from you in the first half of 2023. In total, we received 127 pieces of feedback.

Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians.

The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together.

When plans were drawn up to bring about the next stage of the development of Weston General Hospital, we were asked to facilitate the inclusion of local views and experiences to ensure any changes would benefit people of all ages and levels of need.

ChatHealth is a confidential text service enabling young people to discuss a range of issues with a school nurse, including emotional health, relationships, stress, self-esteem, bullying, drugs/alcohol and sexual health.

The infopool is a new website offering simple, clear information about prostate cancer. It will help you understand the different tests and treatments available, and includes information on clinical trials you may be suitable for.

Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services.

We want to know how GP surgeries can make it easier for people to look after their health and what you enjoy about your practice. Complete a 10-minute survey and if you'd like to enter our prize draw, you could win one of three £20 shopping vouchers.

The NHS is encouraging people to come forward for their spring COVID-19 top-up vaccination before the seasonal campaign ends at the end of June 2023. Friday 30 June is also the last chance to get your first or second COVID vaccine.

Mental health issues are widespread and of significant concern to new parents, but many face substantial difficulties accessing mental health services. Mothers from across the local area told us about their experiences.

Caring can be rewarding, but many carers need help at some point. Alliance Homes offers a range of support for carers in North Somerset, including groups and opportunities to meet other carers, and help with financial support and
benefits.

Research shows that continuity of care - receiving care from the same midwife or team of midwives - is best practice in maternity care. But we spoke to new mothers whose experiences show that services don’t always implement it.