News and reports

Older and more vulnerable people have told Healthwatch how they coped with coronavirus with many admitting their mental health had suffered and they often felt lonely.

First Do No Harm is a report published last week of the Independent Medicines and Medical Devices Safety Review. Read more to learn more about the report, why it was commissioned and its findings.

We visited Horizon Health Centre, Weston, earlier this year to observe the practice on a working day and gather feedback from patients. We heard about difficulties getting appointments and have made recommendations to help patients.

We visited Graham Road surgery, Weston, earlier this year to observe the practice in action and talk to patients about their experiences of seeing a GP and further care or treatment. Read what we found and our recommendations for improvements.

Read our latest Annual Report for 2019/2020 - we expanded our geographical area and our staff team to make a difference to local health and care services. We take you through our highlights and achievements.

A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients.

Healthwatch North Somerset have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.

Weston Hospital CQC report was released on December 17th 2019.

Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community.

Our Digital Champions report has now been published

Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals.

We held our Annual General Meeting on October 24th at The Old Vintage Church in Weston-super-Mare.