News and reports

This report summarises the feedback received by North Somerset residents regarding the Electronic Prescription Service EPS.

Healthwatch North Somerset is allowed to enter and view any health or social care service in its area. On 20th September our authorised team carried out a view of Westgate Residential Home.

Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community.

On 2nd August 2016 we carried out an enter and view at Dewdown House. This was aimed at collecting as much information possible from everyone present and then making our own recommendations as to how the service could improve

At Healthwatch North Somerset, we listen to patient experiences and inform commissioners and providers about good practice and areas for service improvement.

Diabetes is a complex condition. It is a chronic metabolic disorder which increases the risk of damage to the eyes, kidneys, nerves, heart and blood vessels.

On 12th July we sent a team of authorised volunteers and staff to carry out an enter and view at Ambleside Nursing Home. This was aimed at gathering as much information as we could from staff, residents and their families

Healthwatch North Somerset have published their annual report for the year 2015/16

Healthwatch North Somerset’s statutory duty and function, which is laid out in The Health and Social Care Act 2012, is to provide a voice for people who use health and adult social care services.

On 26th April 2016 we carried out an enter and view on Rosamar Care Home with the aim of collecting as much information from staff, residents and volunteers as well as our own observations of the building and their procedures

Healthwatch North Somerset collects information from the public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies.

On 28th January a team of authorised volunteers and staff represented Healthwatch North Somerset by conducting an enter and view at Haven Lodge, where they spoke to both staff and residents to get as much information about the service as possible