Last year, more than 500 people shared their experiences of health and social care services with us. Our annual report highlights all the ways we've used your feedback to improve care, plus our plans for the year ahead.
"With NHS and social care services facing such big challenges, your feedback is more critical than ever. By sharing your experiences, you can help the professionals that commission and run services put themselves in your shoes, understand your reality, and make improvements where there are issues that need tackling."
Latest reports and publication
![Front cover of our 2023/24 annual report](/sites/healthwatchnorthsomerset.co.uk/files/styles/report_cover_in_block/public/2024-07/healthwatch_bnssg_annual_report_2023-24_final-images-0.jpg?itok=gCojTIuF)
Annual Report 2023/2024
![White icon of scales with a square on one side and a triangle on the other, representing equity.](/sites/healthwatchnorthsomerset.co.uk/files/styles/report_cover_in_block/public/2024-04/hw_report_image.png?itok=HTOADfzw)
Report: Investigating local health inequalities using the Core20PLUS5 approach
Advice and information
![Illustration of a doctor wearing a stethoscope, holding a clipboard with a checklist on it.](/sites/healthwatchnorthsomerset.co.uk/files/styles/grid_image_33/public/2024-05/hw_ld_checklist_news_image.png?itok=sYLGElCh)
Get the most from your learning disability annual health check
![Colourful graphics of a variety of healthcare professionals.](/sites/healthwatchnorthsomerset.co.uk/files/styles/grid_image_33/public/2024-05/hw_gp_booklet_news_image.png?itok=SE2enRZs)
Changes at your GP surgery: download our latest booklet
![An older woman wearing a face mask receiving a vaccine.](/sites/healthwatchnorthsomerset.co.uk/files/styles/grid_image_33/public/2024-04/hw_news_image_vaccine.png?itok=uMkI1Iul)